Koodee Kids Water Bottle 16 oz Stainless Steel Triple Wall Vacuum Insulated Wide Mouth Bottle with Leakproof Spout Lid (Yellow)

• 【Extra Gift】: The bottom of the water bottle is easily damaged due to accidental drops and bumps. We provide high-quality silicone boots so that children can play as much as they want without worrying about scratches and dents caused by accidentally falling water bottles.
• 【18/8 Stainless Steel】Children need to drink water every day, and high-quality water bottles are very important to children. The inner and outer layers of our kids water bottles are made of 304 stainless steel. Children will never smell the metal smell from the bottles. The durable bottles will accompany the children throughout their childhood.
• 【Insulation Upgrade]】KOODEE adopts advanced triple-wall vacuum insulation technology, which has a longer-lasting insulation effect, which is 9% higher than the two-layer vacuum technology of the previous generation of KOODEE. Keep cold for 27 hours and keep warm for 13 hours.
• 【Wide Handle】 The three-finger wide handle can balance the gravity of the bottle during walking, and the child will not feel pain in the fingers. The handle can be rotated freely for easy carrying. In addition, our excellent leak-proof cover can store water, milk and juice, so that children can replenish water.
• 【Colorful Appearance】Powder coating keeps the cup bright and will not fade or fall off. Vacuum technology makes the cup sweat-free, even if the cup is filled with hot water, it will not feel hot. The electropolished inner wall keeps the cup pure, rust-free and odor-free. Every child can use it!

ORDERING & PAYMENTS

What payment types do you accept?

• We currently accept Visa, MasterCard, American Express, Discover, and PayPal.

Is it safe to use my credit card on your site?

• Yes! The safety of your personal information is very important to us. For your security, we do not store your credit card information. We use a wide array of the best-in-class electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.

What’s a Security Code?

• Security codes, sometimes called card verification (CCV) data, are the digits (usually 3) on the back of your credit card. For cardholder security, we ask you to input these digits during checkout

Why can’t I check out?

• There are a few reasons why you may not be able to complete checkout. Here are some solutions:
• Credit Card Number or CCV: Double check that your credit card number has been properly entered, ensuring that no spaces are between any of the numbers.
• Zip Code/Billing Address: Take a second look at your zip code, ensuring that you’ve input it properly.

How do I know my order went through?

• You know you have successfully placed an order when you get to the Order Confirmation page, which will list your order number. You will also receive an email confirmation of your order.

Can I cancel my order?

• We ship directly to you from over 80+ warehouses worldwide.  If you should have any questions regarding shipping please contact us before placing your order as we are not accepting cancellations due to warehouse locations.  

​Are there any hidden or surprise fees or charges?

• On purchases, you will pay for the cost of the items you order plus any applicable taxes, and that's it!

Why do I sometimes see different prices for the same item?

• Our insider's list emails and site homepage display the lowest listed price for a given product. Some products are available in different sizes, colors, styles, or other options that may be listed at higher prices. For example, a set of twin-size bed sheets may cost less than that same set in king-size.

My question isn’t answered here. How can I get in touch with someone at Overhalfsale?

• If you have any questions or concerns that were not addressed in this FAQ or on our Policies or About Us pages, please feel free to contact us via email at contact@overhalfsale.com

Where do you ship from?

• Our awesome teams ship directly to you from over 80 warehouses worldwide.  Our main warehouse is located in Hong Kong.

How much does shipping* cost?

• All items ship to you for free throughout the US**.  International shipping is $6.99*

How do packages ship?

• It depends on what you're ordering. Each supplier has a contract with the carrier of their choice, so it could be USPS, UPS, FedEx, etc. 

How long will it take to receive my order?

• We ship from across the U.S. so shipping times vary. In most cases, your order is processed within 2 business days.  We do ask that you allow up to 2 to 5 business days total for your order to be shipped and delivered, just in case there are any unexpected delays.  Please refer to the Shipping page for additional information. 

Will I receive a tracking number for my order?

• Yes! When your order ships, you will be either emailed or sent a text message with a tracking number as long a valid email address or phone number is included in your order. Please note, it can take up to a week for that tracking number to appear on the carrier’s website.

Can I upgrade my shipping?

• At this time, we can only offer free standard shipping. We understand you would like to receive items quickly, so we process your order immediately to make sure it arrives as soon as possible.

What if I order multiple items? Will they ship together?

• Not necessarily, as we deal with hundreds of suppliers across the country and throughout the world. Your items will likely ship separately.

RETURNS

Do I have to pay for shipping back to Overhalfsale when I return an item?

• Almost Free Returns are HASSLE-FREE! Read more about our AWESOME return policy here. 

How long do I have to return an item?

• For most items, you have 30 days from the receipt of delivery to make a return eligible.  Read more about our AWESOME return policy here.