• Detachable Large Water Tank (10.14 ounces) ensures 25 minutes of continuous steaming, allowing you to effortlessly straighten numerous clothes and fabrics without the need for frequent tank refills. The auto shut-off feature activates when the water is depleted
• Rapid 30-second Heat Up time and the 1200W premium heating element empower the clothes steamer to generate steam with enhanced power and concentration. This results in a steady and continuous release of steam, effectively eliminating wrinkles for a decent appearance
• The Garment Steamer offers Adjustable Steam Force with medium and high modes, catering to diverse fabric needs. Tackle both fine and deep wrinkles effortlessly – choose medium steam for delicate fabrics and switch to high mode for universal clothing items
• Experience a hassle-free steaming process with the device's leak-free and spit-free operation. It can be used vertically with a hanger or horizontally on an ironing board, featuring a well-balanced design that enhances the handheld steaming experience
• The Ceramic Coated Sole-plate, a safer alternative to stainless steel, accommodates all fabric types – silk, cotton, wool, and linen. Effortlessly remove wrinkles from delicate fabrics, eliminate odors, smooth curtains without removal, and refresh upholstery. Additionally, the device can be used to sanitize toys and other items effectively

ORDERING & PAYMENTS

What payment types do you accept?

• We currently accept Visa, MasterCard, American Express, and Discover.

Is it safe to use my credit card on your site?

• Yes! The safety of your personal information is very important to us. For your security, we do not store your credit card information. We use a wide array of the best-in-class electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.

What’s a Security Code?

• Security codes, sometimes called card verification (CCV) data, are the digits (usually 3) on the back of your credit card. For cardholder security, we ask you to input these digits during checkout

Why can’t I check out?

• There are a few reasons why you may not be able to complete checkout. Here are some solutions:
• Credit Card Number or CCV: Double check that your credit card number has been properly entered, ensuring that no spaces are between any of the numbers.
• Zip Code/Billing Address: Take a second look at your zip code, ensuring that you’ve input it properly.

How do I know my order went through?

• You know you have successfully placed an order when you get to the Order Confirmation page, which will list your order number. You will also receive an email confirmation of your order.

Can I cancel my order?

• We ship directly to you from over 80+ warehouses worldwide.  If you should have any questions regarding shipping please contact us before placing your order as we are not accepting cancellations due to warehouse locations.  

​Are there any hidden or surprise fees or charges?

• On purchases, you will pay for the cost of the items you order plus any applicable taxes, and that's it!

Why do I sometimes see different prices for the same item?

• Our insider's list emails and site homepage display the lowest listed price for a given product. Some products are available in different sizes, colors, styles, or other options that may be listed at higher prices. For example, a set of twin-size bed sheets may cost less than that same set in king-size.

My question isn’t answered here. How can I get in touch with someone at Overhalfsale?

• If you have any questions or concerns that were not addressed in this FAQ or on our Policies or About Us pages, please feel free to contact us via email at contact@overhalfsale.com

Where do you ship from?

• Our awesome teams ship directly to you from over 80 warehouses worldwide.  Our main warehouse is located in Hong Kong.

How much does shipping* cost?

• All items ship to you for free throughout the US**.  International shipping is $6.99*

How do packages ship?

• It depends on what you're ordering. Each supplier has a contract with the carrier of their choice, so it could be USPS, UPS, FedEx, etc. 

How long will it take to receive my order?

• We ship from across the U.S. so shipping times vary. In most cases, your order is processed within 2 business days.  We do ask that you allow up to 2 to 5 business days total for your order to be shipped and delivered, just in case there are any unexpected delays.  Please refer to the Shipping page for additional information. 

Will I receive a tracking number for my order?

• Yes! When your order ships, you will be either emailed or sent a text message with a tracking number as long a valid email address or phone number is included in your order. Please note, it can take up to a week for that tracking number to appear on the carrier’s website.

Can I upgrade my shipping?

• At this time, we can only offer free standard shipping. We understand you would like to receive items quickly, so we process your order immediately to make sure it arrives as soon as possible.

What if I order multiple items? Will they ship together?

• Not necessarily, as we deal with hundreds of suppliers across the country and throughout the world. Your items will likely ship separately.

RETURNS

Do I have to pay for shipping back to Overhalfsale when I return an item?

• Almost Free Returns are HASSLE-FREE! Read more about our AWESOME return policy here. 

How long do I have to return an item?

• For most items, you have 30 days from the receipt of delivery to make a return eligible.  Read more about our AWESOME return policy here.