DOCAZOO DocaPole 30 Foot High Reach Brush Kit with 7-30 Foot Extension Pole // Brush Kit Includes 3 Brushes // Soft Bristle Car Wash Brush // Medium Bristle Cleaning Brush // Hard Bristle Deck Brush…

• ULTIMATE 30’ EXTENSION POLE BRUSH KIT – Offering up to 36 feet of reach when used while standing, the DocaPole 30’ Brush Cleaning Kit meets all your high-reach and long-reach brush cleaning needs: from washing cars and RVs to scrubbing the deck to washing house siding and sweeping out the garage – the medium and hard bristle brushes have rubber protective bumpers to protect cleaning surfaces while the soft brush is surrounded by bristles on 5 sides optimal surface area coverage
• DOCAPOLE SOFT BRISTLE CAR WASH BRUSH – The 5-sided, angled-face DocaPole Soft Bristle Brush is our most ambitious car cleaning brush yet – at 10” by 6” and covered in no-scratch, “flocked,” soft bristles, the brush is optimally designed to fit into corners and conform to contours and uneven surfaces, while scrubbing away even the hard-to-reach dirt, grease and grime – for these same reasons, this brush also makes an excellent soft-bristle cleaning brush for solar panels, windows, and more
• DOCAPOLE MEDIUM BRISTLE CLEANING BRUSH – The DocaPole Medium Bristle Brush is the ideal all-around wet-use / dry-use cleaning brush; perfect for cleaning house siding, washing the deck, sweeping off the patio, dusting off cobwebs, or cleaning dirt off exterior brick walls and retaining walls – use by hand to clean and dust off easy-to-reach surfaces and use with the extension pole for your hard-to-reach cleaning tasks
• DOCAPOLE HARD BRISTLE BRUSH – The Bi-Level DocaPole Hard Bristle Brush is intended for your toughest scrubbing jobs on hard robust surfaces; the brush’s tough, synthetic, dual-angle bristles make quick work of the dirt, grime, and stains and are perfect for cleaning tough house siding, scrubbing the deck, removing garage stains, washing the patio, or scrubbing brick and concrete
• 30 FOOT MULTI-USE DOCAPOLE EXTENSION POLE - The 7 to 30 foot high-quality, light-weight aluminum extension pole is a premium telescopic pole featuring a solid metal tip + a screw-on hinge tip; its universal threaded tip makes it compatible with a wide variety of attachments to accomplish all your hard-to-reach tasks – thumb lever clasps allow for easy pole extension and retraction and the padded grips make for comfortable use – use with DocaPole attachments or other threaded attachments

ORDERING & PAYMENTS

What payment types do you accept?

• We currently accept Visa, MasterCard, American Express, and Discover.

Is it safe to use my credit card on your site?

• Yes! The safety of your personal information is very important to us. For your security, we do not store your credit card information. We use a wide array of the best-in-class electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.

What’s a Security Code?

• Security codes, sometimes called card verification (CCV) data, are the digits (usually 3) on the back of your credit card. For cardholder security, we ask you to input these digits during checkout

Why can’t I check out?

• There are a few reasons why you may not be able to complete checkout. Here are some solutions:
• Credit Card Number or CCV: Double check that your credit card number has been properly entered, ensuring that no spaces are between any of the numbers.
• Zip Code/Billing Address: Take a second look at your zip code, ensuring that you’ve input it properly.

How do I know my order went through?

• You know you have successfully placed an order when you get to the Order Confirmation page, which will list your order number. You will also receive an email confirmation of your order.

Can I cancel my order?

• We ship directly to you from over 80+ warehouses worldwide.  If you should have any questions regarding shipping please contact us before placing your order as we are not accepting cancellations due to warehouse locations.  

​Are there any hidden or surprise fees or charges?

• On purchases, you will pay for the cost of the items you order plus any applicable taxes, and that's it!

Why do I sometimes see different prices for the same item?

• Our insider's list emails and site homepage display the lowest listed price for a given product. Some products are available in different sizes, colors, styles, or other options that may be listed at higher prices. For example, a set of twin-size bed sheets may cost less than that same set in king-size.

My question isn’t answered here. How can I get in touch with someone at Overhalfsale?

• If you have any questions or concerns that were not addressed in this FAQ or on our Policies or About Us pages, please feel free to contact us via email at contact@overhalfsale.com

Where do you ship from?

• Our awesome teams ship directly to you from over 80 warehouses worldwide.  Our main warehouse is located in Hong Kong.

How much does shipping* cost?

• All items ship to you for free throughout the US**.  International shipping is $6.99*

How do packages ship?

• It depends on what you're ordering. Each supplier has a contract with the carrier of their choice, so it could be USPS, UPS, FedEx, etc. 

How long will it take to receive my order?

• We ship from across the U.S. so shipping times vary. In most cases, your order is processed within 2 business days.  We do ask that you allow up to 2 to 5 business days total for your order to be shipped and delivered, just in case there are any unexpected delays.  Please refer to the Shipping page for additional information. 

Will I receive a tracking number for my order?

• Yes! When your order ships, you will be either emailed or sent a text message with a tracking number as long a valid email address or phone number is included in your order. Please note, it can take up to a week for that tracking number to appear on the carrier’s website.

Can I upgrade my shipping?

• At this time, we can only offer free standard shipping. We understand you would like to receive items quickly, so we process your order immediately to make sure it arrives as soon as possible.

What if I order multiple items? Will they ship together?

• Not necessarily, as we deal with hundreds of suppliers across the country and throughout the world. Your items will likely ship separately.

RETURNS

Do I have to pay for shipping back to Overhalfsale when I return an item?

• Almost Free Returns are HASSLE-FREE! Read more about our AWESOME return policy here. 

How long do I have to return an item?

• For most items, you have 30 days from the receipt of delivery to make a return eligible.  Read more about our AWESOME return policy here.